Terms and conditions
By placing an order with Epic Ultras, you agree to the following terms:
- Orders & Payment: All orders must be paid in full at checkout. We accept secure payments via Stripe and PayPal.
- Shipping: Orders are processed as quickly as possible. Delivery times may vary based on your location and chosen shipping method.
- Returns & Exchanges: All sales are final. We do not accept returns or issue refunds under any circumstances. If your item arrives defective, simply send us a photo and we will immediately ship you a replacement at no cost, including shipping. Please note: sizing issues are not considered defects, if you order the wrong size, we cannot replace or refund the item. The only exceptions are for defective merchandise.
- Pricing & Availability: All prices are listed in USD. Product availability may change without notice. In the rare case an item is oversold, you will be notified and refunded promptly.
- Use of Products: Merchandise is intended for personal use. Epic Ultras is not responsible for misuse of any product.
By shopping with us, you acknowledge and accept these terms. For any questions or to report defective merchandise, contact us at: [email protected]
Updated on: 9/17/2025